In this article
http://goo.gl/MDW50 from the Smart Data Collective the author, Bernard Marr, advises a five step process for introducing CPM. The last step, selecting an IT process and using it appropriately is a key success factor. CPM software applications facilitate data integration, process alignment, analysis and reporting to a level that would never be possible without automation. A comprehensive list of CPM software vendors is also provided by the Advanced Performance Institute.
In this article Bernard defines the following steps:
- Map strategy
- Collect meaningful data
- Ensure strategic alignment
- Create a positive learning culture
- Automate appropriately
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